Privacy Policy

Last updated: April 3, 2026

Chaticon ("we," "our," or "us") is operated by Alfi AI Yazilim Bilgi Teknolojileri Reklamcilik Danismanlik Sanayi ve Ticaret Anonim Sirketi ("Alfi AI"). This Privacy Policy explains how we collect, use, and protect your information when you use the Chaticon mobile application (the "App").

By using Chaticon, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you sign in with Apple, we receive:

We do not receive or store your Apple ID password.

1.2 Conversation Data

We store your chat messages and conversation history in our cloud database (Google Firebase Firestore) to enable features such as conversation history and cross-device access. Messages are associated with your user account.

1.3 Subscription Information

If you subscribe to Chaticon Premium, subscription status and expiry information is processed by RevenueCat (our subscription management provider) and Apple's App Store. We store your subscription status to provide access to premium features. We do not have access to your payment details (credit card, billing address) — these are handled entirely by Apple.

1.4 Usage & Analytics Data

We collect anonymized usage data to improve the App, including:

This data is collected through Firebase Analytics and Facebook SDK (Meta App Events). If you grant tracking permission (via Apple's App Tracking Transparency prompt), we may collect your Advertising Identifier (IDFA) for ad measurement purposes.

1.5 Crash Reports

We use Firebase Crashlytics to collect crash reports and diagnostic data. This helps us identify and fix bugs. Crash data does not contain personally identifiable information.

2. How We Use Your Information

3. Third-Party Services

Chaticon uses the following third-party services that may collect and process data:

4. AI-Generated Content Disclaimer

Chaticon acts as an interface to third-party AI models. We do not generate, control, or guarantee the accuracy, completeness, or appropriateness of AI-generated responses. AI models may produce incorrect, misleading, biased, or inappropriate content.

5. Data Storage & Security

Your data is stored in Google Firebase servers located in the United States. We implement industry-standard security measures including:

While we take reasonable measures to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

When you delete your account through the App, all associated data (account information, conversations, messages) is permanently deleted from our database.

7. Your Rights

Depending on your location, you may have the following rights:

To exercise these rights, contact us at info@alfistudio.ai.

8. Children's Privacy

Chaticon is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. International Data Transfers

Your data may be transferred to and processed in the United States and other countries where our service providers operate. By using the App, you consent to such transfers. We ensure appropriate safeguards are in place through our service providers' data protection commitments.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App or by other means. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

This Privacy Policy is effective as of April 3, 2026.